Shipping Policy
We offer worldwide shipping from our strategically located warehouses in the USA, Canada, Europe, Hong Kong, and South Africa. This global presence helps us ensure efficient delivery while minimizing tariffs and shipping times. No matter where you are, we aim to get your products to you as quickly and efficiently as possible.
Returns Policy
If you need to return or exchange an item, we are here to assist you! You can return your product for a refund to the original payment method, provided it is in the same condition that you received it—unused and in its original packaging. To initiate a return, please contact us at beth@sumchi.com with your receipt or proof of purchase.
SUMCHI workbooks are not covered by a warranty. However, if you receive a defective product, please refer to our Delivery & Returns policy for guidance on returns and exchanges. Customers are encouraged to inspect their products upon delivery and contact us immediately with any concerns regarding defects.
For more information on returns or warranty claims, please visit our Refund Policy or contact our customer support team.
